Langstone Way Surgery
Your health is our priority!

Repeat prescriptions

  • All prescriptions are now being dealt with via the Electronic Prescribing Service.
  • If you normally receive repeat prescriptions and you have not yet nominated a pharmacy to receive your prescriptions please contact us.
  • Your nominated pharmacy will process your prescription once it has been signed so will not need to come to the surgery any more to collect your prescription first.We recommend you call the pharmacy3 days after your request to the surgery to enquire when your medication will be ready for collection.
  • The surgery cannot accept prescription requests over the telephone. Your pharmacy will be able to help you if you do not have access to making requests electronically.
  • The surgery requires 3 full working days to process requests, but 5 days if you request any additional item(s) not on your usual repeat medication list.
  • Urgent prescription requests are processed in priority over routine requests. However owing to the large number of such requests we can offer no guarantee that your urgent request will be met any earlier than the required notice period stated above. We recommend you avoid making urgent requests and make your requests well in advance - 1 to 2 weeks before you run out of medication.
  • Requests for private or hospital prescriptions to be converted to GP NHS prescriptions will only be granted at the GP’s discretion.
  • You should NOT assume that your request for a private prescription to be switched to an NHS prescription will be granted automatically. The doctor considers every request individually.

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